Supporting Environment/Utility Industry’s Backoffice for a Better Tomorrow
Focused on improving customer experience, FiveS Digital offers unique support services to energy companies, including solar, water, and wind.
Environment Utilities
At FiveS Digital, we believe in the power of building a sustainable future. Whilst we cannot help conserve energy, we can ensure good practices and Contact center services Ranging from sales support to customer service and order management, we take care of the backend office so you can focus on providing efficient environmental & utility services to the customers.
By leveraging our multi-channel EHS services, you can keep your customers engaged and offer them best-in-class inbound and outbound voice support even during blackouts and other emergencies. Furthermore, our environmental & utility services also evolve around billing and payment support, call center solutions, and technical assistance.
Offering Services
Backoffice environmental & utility services how our solutions are transforming customer support
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Product Support
We understand your company’s product lines, and allow a higher engagement rate by offering product support to the customers
IT Help Desk Support
Whether there is a technical difficulty or a power down, our agents are available to assist 24*7
IVR & Chat/Voice Bot
Answer customer queries proactively with our IVR and bot-based chatbot services
Collections
By sending automated payment reminders to customers, we ensure the bills are getting paid on time
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Order Management Support
Billing, sales to delivery, our EHS services include comprehensive order management systems to streamline the process.
Ranging from answering customer queries to providing resolution and escalation, we take care of everything
Based on your business requirements, we curate personalized software solutions to support your processes
